January 26, 2026

ISE 2026: A Glimpse into the Future of Collaboration in Barcelona!

 The Integrated Systems Europe (ISE) conference is just around the corner, and the unified communication, collaboration, and video conferencing world is buzzing with anticipation! From February 10-13, Barcelona will once again become the epicenter of pro AV and systems integration, showcasing the cutting-edge innovations that are reshaping how we connect and work. As an analyst deeply immersed in this dynamic space, I'm incredibly excited to share a preview of what we can expect, highlighting some key players and the groundbreaking technologies they're set to unveil.

This year, the focus at ISE will undoubtedly be on seamless, intuitive, and intelligent collaboration experiences. The lines between physical and virtual workspaces continue to blur, and companies are racing to deliver solutions that empower hybrid teams, enhance productivity, and make every interaction feel impactful.

Here are some of the trends and innovations I'll be keeping a close eye on, along with the companies leading the charge:

1. AI-Powered Intelligence and Automation: Artificial intelligence is no longer a futuristic concept; it's an integral part of modern collaboration. Expect to see AI taking center stage in everything from intelligent meeting summaries and real-time translation to automated camera framing and noise suppression.

  • Cisco: A perennial powerhouse, Cisco will likely showcase advancements in their Webex platform, leveraging AI for more proactive meeting assistance, enhanced security, and deeper integration with business workflows. Their focus on the "hybrid work experience" will be a key theme.

  • Microsoft: With Teams at the forefront, Microsoft will undoubtedly demonstrate how AI is being woven into every aspect of the meeting lifecycle, from intelligent content suggestions in Loop to AI-powered insights within Teams Premium. Expect to see more sophisticated Copilot integrations for meeting preparation and follow-up.

  • Zoom: Known for its user-friendly interface, Zoom will likely highlight AI features that simplify meeting management, improve audio/video quality, and offer more robust analytics for better collaboration insights. Keep an eye out for enhancements to Zoom AI Companion.

2. Immersive Experiences and Spatial Computing: While fully immersive metaverse experiences for everyday meetings might still be a few years out, we'll see significant strides in creating more engaging and realistic virtual interactions. This includes improved 3D environments, enhanced spatial audio, and perhaps even early glimpses of mixed reality applications for collaboration.

  • Meta (Reality Labs): While not traditionally a "UC" company, Meta's presence at ISE could signal a stronger push into enterprise collaboration with their Quest devices and advancements in their metaverse platforms, potentially showcasing how these can be used for design reviews, training, and virtual team building.

  • Lenovo and HP: Both companies are investing heavily in AR/VR hardware and software, and we might see them presenting solutions that integrate these technologies into more traditional conferencing setups, offering new ways to visualize data or interact with virtual objects.

3. The Evolution of Meeting Room Technology: Meeting rooms are being reimagined for the hybrid era. Expect to see more flexible, modular, and intelligent room systems that can adapt to various meeting styles and sizes, with simplified user interfaces and robust analytics.

  • Crestron: Always a leader in control systems and room automation, Crestron will likely showcase new unified platforms that seamlessly integrate video conferencing, content sharing, and room environmental controls, emphasizing ease of use and IT manageability.

  • Extron: Known for their robust AV switching and processing, Extron will probably unveil solutions that simplify complex AV deployments in large meeting spaces and auditoriums, ensuring high-quality video and audio distribution for hybrid events.

  • Logitech: A dominant force in personal and huddle room collaboration, Logitech will likely introduce new all-in-one devices and peripheral enhancements that prioritize simplicity, affordability, and exceptional performance for smaller meeting spaces.

  • Poly (now HP): With HP's acquisition, the combined force of Poly's renowned audio and video conferencing hardware will undoubtedly bring exciting new innovations in smart cameras, advanced audio solutions, and integrated room systems designed for the hybrid workforce.

  • Shure and Sennheiser: These audio giants will be showcasing their latest microphone technologies, focusing on crystal-clear audio capture in challenging acoustic environments, with an emphasis on intelligent beamforming and noise cancellation for hybrid meetings.

4. Interoperability and Open Standards: The fragmented nature of collaboration tools has long been a pain point. This year, expect a continued push towards greater interoperability, allowing different platforms and devices to work together seamlessly.

  • Many companies, including those mentioned above, are actively participating in initiatives to improve cross-platform compatibility, understanding that a truly unified communication experience requires open ecosystems.

5. Sustainable Solutions: With a growing global emphasis on environmental responsibility, expect to see companies highlighting their efforts in creating more energy-efficient hardware, reducing waste, and promoting sustainable manufacturing practices.

ISE 2026 promises to be an extraordinary event, offering a clear vision of the future of collaboration. I'm particularly keen to see live demonstrations of these innovations and engage with the brilliant minds behind them. Get ready for a week of groundbreaking announcements, insightful discussions, and a tangible sense of how technology is empowering us to connect and achieve more, no matter where we are.

Stay tuned for my post-conference analysis, where I'll delve deeper into the most impactful announcements and their implications for the unified communication and collaboration landscape!

Enterprise Connect 2026: Beyond the Bandwidth – Connecting Humans in the Age of AI

 The desert air of Las Vegas is about to buzz not just with slot machines, but with the future of enterprise communications as Enterprise Connect 2026 descends upon us! As an analyst in unified communications, I'm particularly excited to see how this year's conference will delve into the ever-evolving human experience within our digital workplaces, and how AI tools are becoming indispensable companions in that journey.

For years, Enterprise Connect has been the heartbeat of our industry, showcasing the latest in UCaaS, CCaaS, and all the acronyms in between. But as we look ahead to 2026, the conversation has shifted. It's no longer just about the fastest connection or the most features. It's about how these technologies empower people to connect, collaborate, and innovate in ways that feel natural, intuitive, and ultimately, more human.

The Human at the Core: Reimagining the Digital Workspace

This year, I'm anticipating a strong emphasis on how vendors are designing their platforms with the end-user – the human – firmly in mind. We're moving beyond simply replicating in-person interactions online; we're creating entirely new paradigms for working together. Expect to see discussions and demonstrations around:

  • Empathy in Design: How are interfaces becoming more user-friendly, reducing cognitive load, and fostering a sense of presence even when geographically dispersed? Think about the nuances of non-verbal communication and how platforms are trying to bridge that gap.

  • Work-Life Integration (not just balance): With hybrid work here to stay, how are communication tools helping individuals manage their time, attention, and well-being without feeling constantly "on"? This could involve smarter notification management, digital well-being features, and flexible collaboration options.

  • Inclusive Communication: Accessibility will undoubtedly be a hot topic. How are UC platforms leveraging AI to break down communication barriers for individuals with diverse needs, ensuring everyone has an equal voice?

AI: The Intelligent Co-Pilot for the Human Experience

And then there's AI. It's no longer a futuristic concept; it's a present-day reality rapidly integrating into every facet of unified communications. But at Enterprise Connect 2026, I believe the focus will be less on AI as a standalone marvel, and more on its role as an intelligent co-pilot, enhancing and augmenting the human experience.

Here are some AI-driven innovations I'm eager to explore from the presenting companies:

  • Intelligent Meeting Summarization & Action Items: Imagine walking out of a meeting and having an AI instantly provide concise summaries, identify key decisions, and even suggest action items. This frees up human minds to focus on strategy and creativity during the meeting itself.


  • Proactive Information Retrieval & Contextual Assistance: AI that can anticipate your needs, pulling up relevant documents or contact information before you even ask, based on your current conversation or task. This is about reducing friction and keeping the human conversation flowing smoothly.

  • Enhanced Customer Experience with Conversational AI: While chatbots have been around, expect to see more sophisticated conversational AI in CCaaS platforms that can handle complex queries, personalize interactions, and seamlessly hand off to human agents when necessary, providing agents with richer context.

  • Real-time Language Translation & Transcription: Breaking down language barriers instantly, allowing global teams to collaborate effortlessly and inclusively. This is a game-changer for fostering diverse and geographically dispersed workforces.

  • AI-Powered Insights for Employee Engagement: Tools that can analyze communication patterns (anonymously and ethically, of course) to provide insights into team dynamics, potential burnout, and opportunities to foster stronger connections.

Beyond the Hype: Practical Applications and Ethical Considerations

While the innovation is thrilling, I also expect Enterprise Connect to address the practical implementation and ethical considerations of these powerful AI tools. Discussions around data privacy, algorithmic bias, and the responsible use of AI will be crucial. How do we ensure these tools enhance, rather than diminish, human agency and connection?

This conference isn't just about the technology itself; it's about the thoughtful integration of that technology to create richer, more productive, and ultimately more human experiences in the enterprise. I'm looking forward to engaging with the brilliant minds and innovative companies that are shaping this exciting future.

See you in Vegas!

August 27, 2025

Infocomm 2025

 InfoComm 2025 was a landmark event that underscored the professional AV industry's accelerating integration of artificial intelligence. While AI has been a recurring theme in previous years, this show demonstrated a clear shift from buzzword to practical, foundational technology. The consensus from industry experts and exhibitors was that AI is no longer a "nice-to-have" feature but a necessity for enhancing user experiences, streamlining workflows, and driving new levels of operational efficiency.

Here's a breakdown of the key AI trends and innovations that stood out at InfoComm 2025:

1. Smarter Meeting and Collaboration Spaces

The continued rise of hybrid work has made intelligent meeting rooms a primary focus for AI development. InfoComm 2025 showcased a new generation of AI-powered collaboration tools that are more intuitive and seamless than ever.

  • Intelligent Cameras and Audio: Solutions from companies like Yealink and others featured advanced auto-tracking cameras that follow speakers and adjust framing in real time. Adaptive microphones, such as VLINKA's AI Ceiling Microphone, demonstrated the ability to tune to a room's acoustics and focus on specific voices, creating a more professional and equitable meeting experience for all participants.
  • Automated Workflows: The push for smarter rooms extended to automation. AI is being used to simplify complex tasks, from automatically starting a meeting when people enter a room to optimizing audio and video settings on the fly. This "smarter room technology" is designed to make the user experience as seamless as simply walking into a space.

2. AI in Digital Signage and Content Creation

Digital signage is one of the most visible applications of AI in the AV world, and InfoComm 2025 provided a glimpse into its intelligent future.

  • Generative AI for Content: Exhibitors like Korbyt, with their new "CreateAI" and "CurateAI" agents, showed how AI can revolutionize content creation. The ability to generate and personalize content, such as a beach scene with custom messaging and graphics, in seconds opens up new possibilities for dynamic and highly responsive digital displays. This suggests a future where marketing and design are driven by real-time intelligence.
  • Data-Driven Personalization: Beyond content creation, AI is making digital signage more data-driven. The potential for AI to track user interactions—such as eye movements or product engagement in a retail setting—and tailor content accordingly was a major topic of discussion. This moves digital signage from a static display to an interactive, personalized communication tool.

3. Streamlined Operations and System Management

AI's impact isn't limited to the end-user experience; it's also poised to transform the back-end of the AV industry.

  • Proactive Diagnostics and Maintenance: The convergence of AV and IT, a major theme at the show, is being supercharged by AI. Solutions now reside on local or cloud-based networks, enabling AI to provide remote diagnostics and monitoring. This allows integrators and IT teams to identify and fix issues before the user even knows there's a problem, leading to better uptime and more efficient managed services.
  • Design and Integration Assistance: InfoComm sessions highlighted how AI can be a valuable tool for AV professionals themselves. Topics like "AI Game Plan for Systems Integrators" and "Equipment Specification Intelligence: AI-Powered Product Selection" focused on using AI to streamline time-consuming tasks and optimize project management, ultimately boosting efficiency and customer satisfaction.

A Measured Sense of Hope

While the "AI Revolution" was a dominant theme, there was a sense of measured optimism among attendees. Some observers noted that much of what was labeled "AI" was still a refinement of existing algorithms, and true breakthroughs were more limited. However, the overarching feeling was one of excitement and hope for the industry's direction.


InfoComm 2025 cemented the idea that AI is not a fleeting trend but a foundational layer that will continue to evolve and become more deeply embedded in professional AV solutions. It's clear that the future of the industry is smarter, more automated, and more focused on creating intelligent, human-centric experiences.


June 19, 2023

For Sale

Looking to donate/sell all my old testing equipment as I'll no longer need it. Nothing has a warranty or guarantee, but everything worked the last time I used them.  Here is the start of the list:


Elgato Stream Deck mini – lightly used to test.
https://amzn.to/46bmyEg
 
HD fury Diva with input lag tester cable – used in lab environment. Works.
https://amzn.to/46bmcxq
 
Dayton Audio EMM-6 with PYLE XLR-USB signal adapter – lightly used in lab environment.
https://amzn.to/43TN57K
https://amzn.to/3XcOm7e
 
Pyle Pro PDBC50 strip surge protector – 1U. Ran 24/7 for years but works as new. https://amzn.to/3XgMDOf
 
Razer Kiyo Pro webcam – lightly tested.
https://amzn.to/3NBrvii
 
3-port USB-based KVM
https://amzn.to/3pawLA6
Used in lab environment. Works.
 
SM208 screen brightness meter – lightly used in lab environment.
https://amzn.to/44bPBpD
 
Poly P21 display. Used for demo purposes. Excellent condition in box
https://amzn.to/3p9aRgN

BenQ Instashow – two different models (USB-C and HDMI, I believe). In box, works.

Elgato Facecam – note this may be bricked.

https://amzn.to/3XhDwNp

Microsoft Modern USB headset – Used often, but still works as new.

https://amzn.to/42O7byD

Shokz OpenComm UC (first version)

Logitech Zone True Wireless Earbuds

Poly Cube webcam

April 29, 2023

Are online product reviews legitimate?

Photo by Towfiqu barbhuiya on Unsplash

We've probably all done it. When looking for a product, one of the best things to do is read online reviews. I've found myself Googling "what is the best (insert thing here)" and while reading reviews it became obvious that some authors never touched the product. Yet, they were telling their audience what was best. Read on for my experience writing for one of these websites in early 2023.

April 22, 2023

Poly Voyager Free 60+ UC Evaluation


With their announcement ahead of ISE in January 2023, Poly enhances their audio device product line with the introduction of the Voyager Free 60 enterprise grade earbuds. The Voyager Free 60s are true wireless earbuds and several models are available: Free 60, Free 60 UC, Free 60+ UC, as well as a Microsoft Teams specific model of the 60+ UC. This is an evaluation of the Free 60+ UC earbuds which were supplied to UC Test Lab free of charge by Poly.

April 15, 2023

How to test AI transcription in meeting services

Photo by Andrea De Santis on Unsplash

Lately, AI has been the buzzword, well, buzz acronym in conversations around enterprise communications. What is AI and how does it relate to communications? For the purpose of this article we will refer to AI as the ability to generate correct transcriptions from meeting attendees. This is how I would test meeting services to determine accuracy and benchmark them against one another. Note that I am an English speaker and while my test would primarily involve the English language, it could certainly port to any language supported by meeting services.

March 03, 2023

Poly Voyager 6200 UC Review

 

Source: Poly

The Poly Voyager 6200 is a wireless Bluetooth headset designed for professional use. The headset is equipped with noise-cancelling technology, making it ideal for use in noisy environments. Additionally, it features a comfortable and ergonomic design that allows you to wear it for extended periods without discomfort. Read on for more about the Voyager 6200

February 15, 2023

Is Lenovo's ThinkSmart View Plus the Right Solution?


Photo by Markus Winkler on Unsplash

Introduced at ISE 2023 was Lenovo's entry in the genre of "personal service integrated displays" (Bryan's term). This blog will dive right into it - let's go!

February 01, 2023

Is Logitech's Project Ghost the new Telepresence?

Photo by Drew Tilk on Unsplash

On January 31st at ISE2023, Logitech publicly introduced Project Ghost, an integrated video conferencing system utilizing Steelcase furniture. This system utilizes Pepper's Ghost (beam splitting) putting a camera behind a semi-transparent screen to achieve eye contact with a reflected image. Read on for more information about Project Ghost.